GENERAL CONDITIONS

We reserve the right to refuse products and services to anyone for any reason at any time.

You understand that your personal content is governed by the Terms of Service for the Sightmark website as well as the e-commerce system where you make your purchase.

The headings used in this AGREEMENT are included for convenience only and will not limit or otherwise affect these Terms.

ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and you are of sound mind, able to enter into your own binding legal agreements.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the AGREEMENT, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of our responsibilities under this AGREEMENT.

ORDER AND PAYMENT

When you place an order for a product at Sightmark.com, you permit Sightmark.com to charge the credit card, debit card or other payment method you have chosen for your purchase in the total amount of your order (including any shipping charges and taxes).

Sightmark reserves the right to reject your order.

If purchased through Google Store, Google reserves the right to reject your order. For example, you may require an export license, you do not live in a country from which Products may be purchased via the or you order more than the permitted maximum number of Products.

If purchased through Google Store, on acceptance of your order by Google, Google will send you an email which will include details of your order and an order number that you should refer to if you have any follow-up queries.

METHODS OF PAYMENT

Visa, MasterCard, or American Express pre-paid credit or gift cards as well as other methods of payment supported in your region by the e-commerce purchase site and available at the time of the purchase.

ORDER AND PAYMENT

When you place an order for a product at Sightmark.com, you permit Sightmark.com to charge the credit card, debit card or other payment method you have chosen for your purchase in the total amount of your order (including any shipping charges and taxes).

COUNTRY AVAILABILITY AND SUPPORT

Sightmark sells within the United States, Canada, Mexico, and other countries in North America. All Sightmark purchases that have an end destination or require shipment outside of the United States may require an export license from the appropriate authorities.

WARRANTY SUPPORT, RETURNS, DAMAGES, AND EXCHANGES

To receive a Return Authorization number for warranty service, or out-of-warranty repair, you will need to do the following:

1. Fill out the online Warranty Return Authorization Form.
2. Once the request has been received you will either receive a reply email that contains all necessary return information or a customer service representative will contact you and give you a Return Authorization Number over the phone.

If you are sending in a product for a warranty repair, you will be required to fill out the Warranty Return Authorization Form. Once the form has been received and processed, you will receive a confirmation email containing your Return Authorization number and a PDF Return Form. The Return Form must be filled out completely, and mailed in with your product. In order for your repair to be successfully fulfilled, be sure to closely follow all instructions outlined by the Return Form.

If any of the aforementioned instructions are not properly followed, your request cannot be processed and the product will be held until you are contacted, and proper documentation is received.

To send in the product, you will be required to include the following items:

1. The printed filled out PDF Repair Form that was emailed to you from Sightmark.com.
2. The defective product.
3. Copy of the original receipt showing when and where the product was purchased.
4. The Return Authorization Number printed on the box, with a return address.

WARRANTY SUPPORT, RETURNS, DAMAGES, AND EXCHANGES

Your purchases of non-promotional Sightmark products registered at Sightmark.com are covered by a 3-year limited warranty on mechanical parts (eye piece, lenses, adjustment knobs and on/off switch), laser diodes, LEDs, night vision intensifier tubes, digital CCD chips, CMOS chips, thermal cores, LCD and OLED displays. In the event of a defect under this warranty, we will, at our option, repair or replace the product.

This warranty does not cover damages caused by misuse or improper handling by the owner or other persons in possession of the Product whether known or unknown to the owner. Also, this warranty is null and void if modification or maintenance is provided by someone other than Sightmark.

This warranty is non-transferable and is only valid if the product is registered within 30 days from the date the product was purchased. International Warranty Coverage is not available outside the United States.

This warranty is non-transferable and is only valid if the product is registered within 30 days after the product has been purchased.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the AGREEMENT, violate any laws in your jurisdiction (including but not limited to copyright laws).

You understand that your personal content is governed by the Terms of Service for the Sightmark website as well as the e-commerce system where you make your purchase.

If you purchase a Sightmark product or accessory through a Sightmark reseller or distributor, then Privacy Policy, Terms of Service for services not related to factory warranty and product registration, Return Policy, Refund Policy, final prices and sales terms will be between you and the reseller or distributor; however, this AGREEMENT still applies to your possession and use of products and services registered at Sightmark.com, specifically regarding Sightmark export compliance, use of the Product, prohibited uses, limitation of liability, indemnification, governing law, modification to services, optional tools, third-party links, personal information, events beyond reasonable control, severability, and warranty.

If you purchase a Sightmark product or accessory through a Sightmark reseller or distributor, then Privacy Policy, Terms of Service for services not related to factory warranty and product registration, Return Policy, Refund Policy, final prices and sales terms will be between you and the reseller or distributor; however, this AGREEMENT still applies to your possession and use of products and services registered at Sightmark.com, specifically regarding Sightmark export compliance, use of the Product, prohibited uses, limitation of liability, indemnification, governing law, modification to services, optional tools, third-party links, personal information, events beyond reasonable control, severability, and warranty.

If you purchase a Sightmark product or accessory through a Sightmark reseller or distributor, then Privacy Policy, Terms of Service for services not related to factory warranty and product registration, Return Policy, Refund Policy, final prices and sales terms will be between you and the reseller or distributor; however, this AGREEMENT still applies to your possession and use of products and services registered at Sightmark.com, specifically regarding Sightmark export compliance, use of the Product, prohibited uses, limitation of liability, indemnification, governing law, modification to services, optional tools, third-party links, personal information, events beyond reasonable control, severability, and warranty.

The headings used in this AGREEMENT are included for convenience only and will not limit or otherwise affect these Terms.

WARRANTY SUPPORT, RETURNS, DAMAGES, AND EXCHANGES

To receive a Return Authorization number for warranty service, or out-of-warranty repair, you will need to do the following:

1. Fill out the online Warranty Return Authorization Form.
2. Once the request has been received you will either receive a reply email that contains all necessary return information or a customer service representative will contact you and give you a Return Authorization Number over the phone.